Tag: advice support

RLabs Mobile Advice and Support

RLabs Mobile Advice and Support

A few months ago RLabs as part of the SAFIPA programme hosted Finnish journalists who had an interest in the work we are doing in Cape Town. Below is a video that tells the story of our mobile advice and support service at RLabs, also using the JamiiX solution (grant received by SAFIPA)that was developed …

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10 to 250,000 in 30 months

10 to 250,000 in 30 months

After 2 years of providing Mobile Support Services, RLabs have managed to surpass the 250,000 barrier through all its services. This is all thanks to a partnership with MXit and JamiiX providing information and mobile counselling services in the areas of substance abuse, HIV/AIDS, depression, abuse and other areas in need. This milestone is proof …

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Why Social Services should go Mobile

Why Social Services should go Mobile

It has been one month since we’ve re-launched our Angel support service a partnership between Reconstructed Living Lab (RLabs) and MXit. Since then the service had over a 100,000 subscribers with just over 47,000 regular subscribers. Organisations who are working with youth should consider the use of Mobile phones as part of their programmes and …

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Mobile Counselling via the Holidays

Mobile Counselling via the Holidays

This year will be the second year in a row that we will be pressing through to offer advice and support to people accross South Africa using mobile phones as the medium. During this time of the year we intend reaching thousands of people in need of support. The power of mobile phones allows us …

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96 Hours of HIV/AIDS support using Mobile Phones

96 Hours of HIV/AIDS support using Mobile Phones

Yesterday marked 96 hours of LIVE activity by the National AIDS Helpline (NAH) offering HIV/AIDS support to people in need. This is really exciting because the counsellors still have the same passion using mobile phones as another medium to reach people impacted by this epidemic. As we celebrate World AIDS Day 1 December, we would …

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Substance Abuse Mobile Counselling Launch

Substance Abuse Mobile Counselling Launch

Today was one of those days where we will be taking the Advice Support service to another level in collaboration with 4 other Non-profit organisations and supported by Department of Social Development. The Substance Abuse Mobile Counselling pilot project will investigate the use of cellphones as a counselling and support medium for people who are …

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Fast Track training with National AIDS Helpline

Fast Track training with National AIDS Helpline

Above some of the counsellors of the National AIDS Helpline busy with our innovative Fast Track Mobile Counselling training programme to support capacity development. This is a mentorship approach to allow counsellors to provide training to peers in order to increase capacity if needed. This is one way of dealing with the large numbers expected …

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National AIDS Helpline: Pilot training

National AIDS Helpline: Pilot training

After a long day of travelling in Johannesburg it is so exciting to be part of the rollout of the world’s first HIV/AIDS Mobile Instant Messaging counselling service by the National AIDS Helpline. This week it will be further training with the counsellors and training with the supervisors of National AIDS Helpline who will be …

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Support group celebrates success

Support group celebrates success

Today an article appeared in the Weekend Post by Yolande Stander “Support group celebrates success” featuring the work we’ve been doing over the past year using mobile technology to support people in need: “THE South African group who conceptualised using social media like MXit to address social problems affecting young people has celebrated one year …

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