Today marked the 10th day since we’ve moved our Drug Advice Support (DAS) service over to JamiiX in collaboration with MXit. It was also an opportunity for JamiiX to test out its new Virtual Machines provided by our hosting partner ISLabs. The partnership with ISLabs really brought much better performance to the DAS service therefore allowing us to enhance the support to people in need. Over the past ten days the service had an average of 8 counsellors available for each session (3 hours a day) with each taking care of 49 conversations during such a session. This collaboration with MXit and ISLabs not only provided us the opportunity to increase our support numbers but also allowed us to expand on functionallity of the JamiiX innovation. Although we still have some ground to make, we are enjoying this journey of making a difference in the lives of thousands thanks to the RLabs and Impact Direct counsellors (See image), MXit and ISLabs we were able to achieve the following in ten days:
Number of Conversations: 3953
Number of Messages: 22731
Over the next few weeks we will be introducing a number of social services being launched on the JamiiX platform in South Africa and in other parts of the world. Special thanks to MXit, RLabs, ISLabs and Impact Direct for impacting lives for good.