Improving the Knowledge Exchange landscape on the Cape Flats using Web2.0

Improving the Knowledge Exchange landscape on the Cape Flats using Web2.0

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One of our papers titled “Improving the knowledge exchange landscape in the Cape Flats, a developing community in South Africa” published in the South African Journal of Information Management (SAJIM) explores the use of Web 2.0 services to ease the access to information by people living in a socially and economically deprived area. Even more barriers exist, namely that the community is affected by gangsterism and drugs. The article reports on an investigation into the use of Web 2.0 technologies to enhance the information flow within the community to assist preventing the growth and spread of gangsterism and the use of drugs among South African communities, especially those in the Cape Flats. The findings showed that, through the use of Web 2.0 technologies, interviewees (ex-gang members and ex-drug addicts) learnt to use, exchange and disseminate information that could be used to uplift their communities. This paper was based on the work at the Reconstructed Living Lab (RLabs)and it is amazing to see how the team have developed since the time the paper was written.

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