Mobile Counselling reaches new heights

Mobile Counselling reaches new heights

After 6 weeks of distributed mobile counselling for learners at schools who are in need of support with the problem of substance abuse, MoCo (Our Mobile Counselling service) have reached a thousand users with an average of 20 users being supported in 4 hours.
The service is a clear indication that organisations who wish to reach youth with specialised services need to consider mobile phones as a device to reach these young people. Adoption of the service has been good and many of the young people even want to offer peer support to friends and family members.

The Mobile Counsellors have also proved to increase productivity with counselling activity increasing over the last few weeks. The longest conversation we’ve had via our service was 233 messages in 2hours and 13minutes. More recent numbers for our service can be read here. With the pilot going so well we are hoping to expand the services to other parts of the country during 2010. Exciting year ahead…


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